Current:Home > ContactT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -FinanceMind
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-13 22:09:31
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (672)
Related
- All That You Wanted to Know About She’s All That
- Why M. Night Shyamalan's killer thriller 'Trap' is really a dad movie
- UAW leader says Trump would send the labor movement into reverse if he’s elected again
- Justin Timberlake pleads not guilty to DWI after arrest, license suspended: Reports
- Arkansas State Police probe death of woman found after officer
- 2024 Olympics: Gymnast Stephen Nedoroscik win Bronze in Pommel Horse Final
- Kamala Harris is interviewing six potential vice president picks this weekend, AP sources say
- When does Simone Biles compete next? Olympics beam finals on tap
- Federal hiring is about to get the Trump treatment
- What to watch: Workin' on our Night moves
Ranking
- Retirement planning: 3 crucial moves everyone should make before 2025
- When does Simone Biles compete next? Olympics gymnastics schedule for vault final
- Regan Smith thrilled with another silver medal, but will 'keep fighting like hell' for gold
- Hormonal acne doesn't mean you have a hormonal imbalance. Here's what it does mean.
- Sam Taylor
- USA's Jade Carey wins bronze on vault at Paris Olympics
- Hormonal acne doesn't mean you have a hormonal imbalance. Here's what it does mean.
- Favre challenges a judge’s order that blocked his lead attorney in Mississippi welfare lawsuit
Recommendation
Don't let hackers fool you with a 'scam
Why USA's Breanna Stewart, A'ja Wilson are thriving with their point guards at Olympics
Sha’Carri Richardson overcomes sluggish start to make 100-meter final at Paris Olympics
You’ll Flip for Why Stephen Nedoroscik’s Girlfriend Tess McCracken Says They’re a Perfect 10
Why we love Bear Pond Books, a ski town bookstore with a French bulldog 'Staff Pup'
2024 Olympics: Gymnast Stephen Nedoroscik win Bronze in Pommel Horse Final
For Florida Corals, Unprecedented Marine Heat Prompts New Restoration Strategy—On Shore
What that killer 'Trap' ending says about a potential sequel (Spoilers!)